The influence of AI in real life is a little different from what is portrayed in cinematic history. The idea is to have more significant interaction between humans and machines, which can occur in different ways, such as through buttons or voice recognition.
This information also helps to create a pattern of customer behavior by defining profiles and cross-referencing data between those with similar characteristics. A straightforward application of this question is the “suggested items” of e-commerce.
Improved Use Of Generated Data
The storage and processing of information, along with AI, facilitated the use of generated data, which helps to obtain insights about customers. This aspect is directly reflected in the service by reducing time and eliminating the need to pass on data each time it is attended to.
In the same way, it is possible to do more effective analyzes that transform data into information. Thus, it is possible to make a clear assessment of the processes to make accurate decisions based on broad knowledge.
Customer Profiling
This characteristic results in personalized and agile service since the relationship with the customer becomes closer and based on the consumer’s profile. AI allows you to organize and generate data to learn about buyer behavior. Among them are the best hours and means of contact, products and services most consumed, and so on.
Also Read: Artificial Intelligence: The Role Of AI In Business Management
