Facebook Chatbot Messenger: What It Is And How Businesses Can Use It!

You already know that chatbots are a business and digital marketing trend, right? Large telephone companies, finance companies, and SAAS platforms already adopt bot technology for service and relationships with the public. These robots are increasingly “advanced”.

By performing them through conversation robots on Facebook, it is possible to obtain valuable data to adjust the site, understand the consumer’s routine, develop processes and improve the quality of products and services.

Appointments And Reservations

Several types of business require reservations: travel agencies, law firms, concessionaires, restaurants, and medical clinics, among others.

A bot on Facebook Messenger can facilitate this process. With it, the customer only needs to get in touch and make an appointment. Simple, fast and practical!

Sales

In addition to answering questions, delivering discount coupons and suggesting new products, you can use the Facebook chatbot to direct users to your sales pages.

Also Read: Instagram Explore: How To Take Advantage Of Instagram Search

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