Based on what we have said previously, we can outline the main differences between WhatsApp Business and the more traditional version of WhatsApp. Yes, because these two tools differ in some elements, and it is not just the color of the graphics, green for one and a darker shade, almost gray, for the other. Or the main symbol: one with a handset, the other with a large B inside. First, WhatsApp Messenger refers only to a private and personal profile. WhatsApp Business, on the other hand, is more complete with information.
With the WhatsApp Business Account, you can make an item list, use text modules or enter opening times. This implies you can introduce your organization and answer your client’s requests in a coordinated way. Notwithstanding, WhatsApp for Business must be utilized on one cell phone, making it try to work with various associates. It is also impractical for a few clients to use the application simultaneously. Moreover, you can’t utilize chatbots with WhatsApp for Business. This implies you can’t computerize your responses. The WhatsApp Business app should only be used if you can answer the chats alone and no contacts are stored on your cell phone.
